Terms and conditions

Last updated: 2026

Who we are

Kim Wells Pilates provides live online Pilates and yoga classes and an on-demand video library to members.

What we offer

A Single Class Pass costs £6.00 and covers one live-stream class together with its recording, available for seven days. 1 Month Access costs £15.99 and is billed monthly until cancelled. 3 Month Access costs £44.99 and is billed every three months until cancelled. Both access plans grant one named individual unlimited use of the live classes and the member portal for the period paid for. Log-in details must not be shared.

Trial class

New joiners may attend one live class free of charge with no obligation and no payment details required.

Cancelling

You may cancel either access plan at any time by contacting Kim. Access continues until the end of the period you have already paid for, whether one month or three months, as applicable. There is no notice period and no cancellation fee. Part-periods are not refunded.

Video content

Videos are provided for your personal use only. You may not download, copy, re-share or publicly show them. Access ends when your membership ends.

Your health

Classes are exercise instruction, not medical advice. You are responsible for exercising within your own limits and for seeking advice from your GP, midwife or consultant where appropriate, particularly if you are pregnant, recovering from injury or surgery, or managing a health condition. Please tell Kim about anything relevant before you take part. Stop immediately if you feel unwell or feel pain.

Classes and changes

Occasionally a live class may be moved or cancelled. Notice will be given in the member portal and by email wherever possible.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

Law

These terms are governed by the law of England and Wales.

Contact

Questions about these terms: wellspilates@gmail.com.