Privacy notice

Last updated: 2026

Who controls your data

Kim Wells Pilates is the data controller for the information described here. Contact: wellspilates@gmail.com.

What we collect

When you enquire: your name, email address, any telephone number you give us and the content of your message. When you become a member: the same, plus your portal log-in, which classes you have watched and any health information you choose to share so classes can be adapted safely for you.

Why we use it

To reply to your enquiry, to provide and administer your membership, to keep you safe in class, and to let you know about changes to classes. Our lawful bases are performance of a contract, our legitimate interest in running the classes, and, for health information, your explicit consent.

Health information

Anything you tell Kim about an injury, condition or pregnancy is special category data. It is used only to adapt your classes, is not shared with anyone else, and you can ask us to delete it at any time.

Sharing

We do not sell your data. It is shared only with the services needed to run the classes, including our website host, our email provider, Zoom for live classes and Vimeo for video hosting, each acting on our instructions.

How long we keep it

Enquiries are kept for up to 24 months. Member records are kept while you are a member and for up to 24 months afterwards, then deleted.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to how we use it, or withdraw consent. Email us and we will respond within one month. If you are unhappy with our response you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

The public website sets no tracking or advertising cookies. The member portal sets one strictly necessary cookie to keep you logged in.